At pkr 980, we take the privacy of every Pakistan player seriously. This policy explains exactly what information we collect when you use our platform, why we collect it, how we protect it, and what choices you have over your own data. We have written this in plain English so it is easy to follow — no legal jargon where we can avoid it.
We collect only what we need, protect it with encryption, never sell it to advertisers, and give you tools to manage it directly from your account.
These are the core principles that guide how we handle every piece of information you share with us.
All personal data stored on pkr 980 servers is encrypted at rest using industry-standard AES-256 encryption. Your payment details and identity documents are never stored in plain text under any circumstances.
All data exchanged between your device and the pkr 980 platform travels over TLS-encrypted connections. This ensures that your login credentials, deposit details and personal information cannot be intercepted in transit.
We collect only the information that is genuinely required to run your account, process transactions in PKR and comply with identity verification requirements. We do not collect data that we do not need.
Your personal data is never sold to advertisers, data brokers or any other commercial third party. We share data only with the service providers that are directly necessary to operate the platform — and only the data they need.
You can manage your marketing communication preferences, review the data we hold about you and request corrections or deletion directly from your account settings or by contacting our support team at any time.
Internal access to player data is restricted on a strict need-to-know basis. Only team members whose role specifically requires access to certain data categories are permitted to view it, and all access is logged and audited.
PKR 980 ("we", "us", "our", "the platform") operates the pkr980.com website and associated mobile application as an online entertainment platform offering casino games, slots, fish games, live casino and sports betting — including cricket, PSL, T20 internationals and football — to players in Pakistan. This Privacy Policy describes how pkr 980 collects, uses, stores and protects personal information provided by users ("you", "the player") in the course of using the platform.
This policy should be read alongside our Terms and Conditions, which form part of the overall agreement between you and pkr 980. By registering a pkr 980 account or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.
We collect personal information at different stages of your relationship with pkr 980. The categories below set out what we collect and the circumstances in which it is obtained.
| Category | Examples | When Collected |
|---|---|---|
| Registration Data | Full name, date of birth, contact number, username, password (hashed) | At account creation |
| Identity Verification | CNIC / passport copy, selfie or liveness check, address proof | When KYC is triggered |
| Financial Data | JazzCash / Easypaisa / Raast account reference, bank account details, transaction history in PKR | On deposit or withdrawal |
| Usage Data | Games played, bets placed, session duration, bet amounts, login timestamps | Continuously while using the platform |
| Device & Technical Data | IP address, device type, operating system, browser type, app version | Automatically on each session |
| Communications | Live chat transcripts, support emails, any documents you send to support | When you contact support |
| Responsible Gaming Data | Deposit limits set, self-exclusion status, session time preferences | When you use responsible gaming tools |
We do not collect sensitive categories of personal data such as biometric identifiers beyond what is strictly required for identity verification, religious beliefs, political opinions, or health data. If we need any information beyond the categories listed above for a specific purpose, we will ask for your explicit consent before collecting it.
pkr 980 uses the personal information we collect strictly for the purposes described below. We do not use your data in any way that you would not reasonably expect given the nature of our platform.
Every processing activity we carry out in relation to your personal data rests on one of the following legal grounds:
pkr 980 does not sell your personal data. We do not share your information with advertisers or data brokers. We share personal data only with the categories of third-party service providers listed below, and only to the extent necessary for them to deliver their services to us.
All third-party service providers that process personal data on our behalf are required to handle it securely, use it only for the specified purpose and comply with applicable data protection standards. We do not allow them to use your data for their own marketing or any other purpose.
pkr 980 uses cookies and similar tracking technologies on the website and in the mobile app to ensure the platform functions correctly, to remember your preferences, and to understand how players navigate and interact with the site. Below is a summary of the cookie categories we use.
pkr 980 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by applicable legal or operational obligations. The table below summarises our standard retention periods by data category.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Registration Data | Duration of account + 5 years after closure | Anti-money laundering and compliance obligations |
| Transaction Records | 5 years from the date of each transaction | Financial record-keeping requirements |
| Identity Documents | 5 years after account closure | KYC and fraud prevention requirements |
| Support Communications | 3 years from the date of the communication | Complaint investigation and quality assurance |
| Usage and Session Data | 2 years from collection | Responsible gaming monitoring and analytics |
| Marketing Preferences | Until opt-out, then deleted within 30 days | Consent management |
After the applicable retention period has expired, personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual. Anonymised, aggregated data may be retained for analytical purposes indefinitely.
As a pkr 980 player, you have the following rights in relation to the personal data we hold about you. You can exercise any of these rights by contacting our support team. We will acknowledge your request within 24 hours and respond fully within a reasonable timeframe.
Request a copy of all personal data pkr 980 holds about you and information about how it is being used.
Ask us to correct any inaccurate or incomplete personal data held in your account without undue delay.
Request deletion of your personal data in certain circumstances, subject to our legal retention obligations.
Ask us to restrict processing of your data while an accuracy dispute or objection is being resolved.
Receive a copy of your data in a structured, commonly used, machine-readable format where applicable.
Object to processing carried out on the basis of our legitimate interests, including direct marketing at any time.
pkr 980 maintains a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration or disclosure. These include but are not limited to the following:
While we apply rigorous security standards, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for pkr 980 and do not share your login credentials with anyone.
pkr 980 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. During registration, all players are required to confirm that they are of legal age. We also conduct age verification checks as part of the KYC process, which may require submission of a valid identity document.
If we discover, at any stage, that a player is under the age of 18, the account will be immediately suspended, all funds will be returned to the source payment method, and any personal data associated with the account will be deleted in accordance with our retention policy. If you believe a minor has accessed or created an account on pkr 980, please contact support immediately so we can take action.
pkr 980 may send you promotional messages about bonuses, new games, PSL betting markets, special offers and other platform updates. We will only send these communications if you have opted in to receive them — either during the registration process or by updating your preferences in account settings.
You can opt out of marketing communications at any time by updating your preferences in the account settings section or by contacting support directly. Once you opt out, we will stop sending marketing messages within 30 days and we will update your consent record accordingly. Opting out of marketing does not affect transactional communications such as deposit confirmations, withdrawal notifications or important account security alerts — these will continue to be sent as they are necessary for the operation of your account.
pkr 980 may update this Privacy Policy from time to time to reflect changes in our data practices, changes to the platform or changes in applicable legal requirements. When we make material changes to how we handle your personal data, we will notify registered players via their registered contact details or through a prominent notice on the platform before the changes take effect.
The date shown at the top of this policy always reflects when it was last updated. We recommend reviewing this page periodically to stay informed about how pkr 980 protects your information. If you continue to use the platform after a policy update has been notified, that constitutes your acceptance of the revised policy. If you do not agree with any changes, you have the right to close your account and request deletion of your data, subject to our legal retention obligations.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how pkr 980 handles your personal information, the fastest way to get in touch is through our 24/7 live chat support. Alternatively, you can write to us at the support email address displayed in the footer of this page.
When submitting a data rights request, please include your registered username and a clear description of your request so our team can locate your account and respond accurately. We will acknowledge all privacy-related requests within 24 hours and aim to provide a full response within a reasonable timeframe depending on the complexity of the request.
Straight answers to common questions about how pkr 980 handles your personal data.